their arrival


At Qualitelis®, we believe that the little gestures can go a long way. They can be the differentiator between a guest having an exceptional stay or not. With our fully automated and personalised pre-stay form, you are able to prepare the best welcome for your guests.

Guests are able to feel at ease when everything is ready upon their arrival.


Your guest is arriving shortly.A Simple preparation engineered earlier allows you to be particularly effective on D-Day.

Automated and
personalised pre-stay form 




Tangible benefits for you


Quick and easy check-ins thanks to the gathered information prior to the guest’s arrival (Passport number, phone number, time of arrival, …)

Real-time tracking of each guest’s responses on a single tool

Offering additional services based on the guest's taste

A compact concierge service (possibility of linking your online concierge services to an external application)

Accurate monitoring of the concierge’s lodge and service provider (ie : check that preparation have been performed thoroughly creating a clear overview of guest’s wishes that are filtered by date of arrival)

They are confident that all the necessary arrangements have been made for their stay.

The personalised welcome entices them further.
They feel listened to and that their needs have been fulfilled.

We're off to a good start. 

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