their satisfaction


Are you aware of your guest’s opinions about their stay ? At Qualitelis, we have developed an automated and tailored made questionnaire that allows you to collect the necessary information about your guests. In fact, we provide a constant overview on your establishments online reputation. Obviously, no one is perfect, but with our platform you will be getting much closer. We offer real time alerts when negative comments are received so that you can you can respond to them ASAP. 
Did you know that there is a 70% chance that a guest will return if their complaint was handled correctly ?



When your guest leaves your establishment, you want to know their feedback. This is done by creating a carefully designed questionnaire with a specific criteria that you created to extract the most relevant information from the guest.
This gives you an instant impression of the guest’s stay through detailed feedback. Our platform will then help evaluate the level of satisfaction both from you personalized Qualitelis surveys and other review websites.



Our platform regroups major review websites
in a single dashboard to give you an even broader outlook on how your establishment is performing. The QUALITELIS INDEX calculate a weighted average on the guest’s level of satisfaction by combining both major review websites and your own questionnaire.



Tangible advantages for you

You are keeping track of your online reputation and can directly compare yourself to your competitors

Automatically sending out questionnaires and analyzing the responses directly through Qualitelis' secure platform

Real-time warning if a guest is dissatisfied

Increase responsiveness to provide the appropriate responses

Increased the number of collected email addresses

Automation created via a connection with your PMS

All you need is an internet connection

Thanks to a prefilled TripAdvisor Widget, posting a review now only takes a few seconds. Your guests can easily share their experience without the hassle of completing multiple forms. Value is also created in the eyes of the customer through the automatically received survey from your establishment at the end of their stay.

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