Do you know what your guest thought about his stay? At Qualitelis, we create an automated and tailored made questionnaire that allows you to collect the necessary information about your guest's stay. We provide you with a constant overview of your online reputation. Our platform allows you a constant monitoring of your online and real life. We offer real time alerts when negative comments are received so that you can respond to them ASAP.
Did you know that there is a 70% chance that a guest will return if their complaint was handled correctly ?
Concrete & tangible benefits for you
You are keeping track of your online reputation and can directly compare yourself to your competitors
Automatic sending out questionnaires and analyzis the collected responses directly through Qualitelis' secure platform
Real-time warning if a guest is dissatisfied
Increased responsiveness to provide the appropriate responses
Increased the number of collected email addresses
Simple automation created via a connection with your PMS
All you need is an internet connection