Are you aware of your guest’s opinions about their stay ? At Qualitelis, we have developed an automated and tailored made questionnaire that allows you to collect the necessary information about your guests. In fact, we provide a constant overview on your establishments online reputation. Obviously, no one is perfect, but with our platform you will be getting much closer. We offer real time alerts when negative comments are received so that you can you can respond to them ASAP.
Did you know that there is a 70% chance that a guest will return if their complaint was handled correctly ?
Tangible advantages for you
You are keeping track of your online reputation and can directly compare yourself to your competitors
Automatically sending out questionnaires and analyzing the responses directly through Qualitelis' secure platform
Real-time warning if a guest is dissatisfied
Increase responsiveness to provide the appropriate responses
Increased the number of collected email addresses
Automation created via a connection with your PMS
All you need is an internet connection