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The Algonquin Group (Schroder Real Estate hotels) digital trail by Qualitelis


Qualitelis, a leading player in France in the customer cycle before, during and after the stay for hotels, continues to lead the way in cutting-edge innovations. With the opening of the Hotel Belleval at the beginning of May 2018, the latest project of the Algonquin Group (Schroder Real Estate Hotels), Qualitelis is signing a fully digitalized customer journey from the reservation, to the sending of a dematerialized room key, to the departure of the establishment. Return on the key stages of the system.

12 JULY Hotel 2.0 Hotel business is dead, long live hospitality!


Discover the new codes of hospitality with the intervention of Arthur Martiano from Airbnb. 

> How can you exist when it is so easy for the customer not to choose you?

> When the alternative becomes the norm?  Who is the Airbnb customer?

> The clinic: the space for structured discussion and choose the theme that interests you the most. Specific registration here

Espace Charenton

327 Rue de Charenton

75012 Paris

On July 19th Qualitelis celebrated the summer at the Hotel JoBo with its Users Club Paris.


Qualitelis put its users in the spotlight last Thursday, July 19th, by inviting its Paris Users Club to a friendly lunch at the JoBo hotel. On this occasion, Qualitelis was able to give the floor to about fifteen hotels on the innovations to be put forward so that the Qualitelis tool is always at the forefront to meet the needs of hoteliers.

The participants of the event were able to vote on the technological evolutions which seemed the most relevant to them. The opportunity of a very rich reflection, in several small groups, to continue the co-construction of a tool thought and developed by its users.

Qualitelis will be present at Equihotel from 6 to 10 November 2018 in Paris.


The Equiphotel show took place in Paris at the beginning of November! Qualitelis was present to present its solutions as well as its Guest Manager tools to manage the customer cycle: before, during and after the stay and Online Reputation Management.

An answer from an expert for your opinions is now possible


We all know that responding to customer reviews as a new communication tool is important. However, managing these opinions is a real challenge for some: a delicate comment, no inspiration or no time to answer? We have a solution!

Qualitelis present among the international speakers at the annual strategic meeting of the Chieko Aoki group in São Paulo, Brazil


On April 30th, the annual strategic meeting of the Chieko Aoki group took place in Sao Paulo. It brought together the network's general managers, sales managers and account managers, as well as commercial guests, including Reservit Brasil.

Press release: Balladins solidifies their CRM strategy and e-reputation with Qualitelis


Created in 1985, balladins regroups about 40 2* and 3* establishments in France. The group aims for a moderated and quality focused development through the announcement in May 2019 of an enrichment of its offer with 5 new nuances, thus marking the diversity of the network.

Reservit - Easily manage the customer experience and your reputation online with Qualitelis


The reputation of an establishment is nowadays an essential factor linked to its commercial success. Qualitelis is a solution oriented towards experience and customer satisfaction.

Semantic analysis


Semantic analysis

Until 23 July 2022

Semantic analysis? What is it?

In an industry where customer experience is essential and customer feedback is a lever for improvement, the words that make up guest reviews are very important.